Shipping & Returns
Information about how your orders are shipped and how to return items.
Dispatch times
In-stock orders ship within [X] business days. Backordered items are delivered within the lead time shown on the product page (e.g. 11–20 business days).
Cost & methods
Orders are shipped via [courier]. Cost is calculated at checkout. Free shipping on orders over €[amount].
Delivery areas
We ship throughout Greece. [Add any exceptions or international shipping.]
Right of withdrawal
You may return items within 14 calendar days of delivery, without giving a reason, per Greek law (L. 2251/1994). Items must be in their original condition and packaging.
Return procedure
Contact [email επικοινωνίας] with your order number. Send items to: [returns address]. [State who covers return shipping costs.]
Refunds
Refunds are issued within 14 days of receiving the returned items or proof of return, using the original payment method.
Faulty items
For a faulty or incorrect item, contact us — we cover return/replacement costs.